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Home :. Table of Contents :. Index :. Nikkei Business Associé May 02 2006 Issue


Nikkei Business Associé


May 02, 2006 Issue

FEATURE

Five Rules to Avoid Mistakes
A questionnaire survey of 300 businesspeople


- Some 60% of the respondents say they have made a sloppy mistake that resulted in a substantial failure

Relatively competent employees who “obtain 80 marks” are liable to make mistakes
- Advice by a former derivative expert who worked for a foreign affiliated company and is also an expert on academic achievement tests

Where do you make mistakes?
- You can identify the trend in your mistakes by examining your work cycle and your character

Reducing your mistakes and dealing with them properly
- You can develop techniques for avoiding mistakes in accordance with the trend in your mistakes

Predicting mistakes using a “two-line scenario”
- It will become possible for you to see yourself making a mistake before you actually make it

Don’t watch a comedy show before going to bed
- An effective way of working and studying is developed based on brain science, which enables you to reduce mistakes

Tips for improving your crisis-management skills  
- Risk and crisis management should be conducted on a routine basis

Seven steps for preventing a problem from becoming a bigger one
- There are lessons to be learned from the fake e-mail scandal in the Diet

A confirmatory method enables you to avoid mistakes in documents and numbers
- There are five ways to thoroughly confirm that no mistake has been made, by always remaining conscious that you tend to make many mistakes

Taking into consideration mistakes by incompetent subordinates and betrayals by business partners
- Four key points on risk management that prospective leaders should keep in mind

Mistakes can be reduced by improving day-to-day communications skills such as greetings
- Advice by the president of a company that has drastically reduced its number of defective products

Don’t take it for granted that others know what you mean
- There are effective techniques for shortening the duration of telephone consultations and preventing callers from becoming angry

The Hourensou (report, inform, and consult) approach prevents temporary employees from making mistakes
- There are ways to prevent employees from making mistakes that result from their rich experience

Innovative ways to completely eliminate mistakes in communication

- It is possible to eradicate mistakes in the administration of injections through the unification of terms and rules

SKILL UP

Business Management as a Job, by Tadashi Yanai, President & CEO, UNIQLO Co., Ltd.
“Should I encourage my subordinates to wear less casual clothes in the workplace?”

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